Accuvoice Inc.

As an Accuvoice dealer/partner Hiscall sells, services, and installs Accuvoice Call Center Products and Solutions in Tennessee/TN, northern Georgia/GA, northern Mississippi/MS, northern Alabama/AL and Kentucky/KY.  Hiscall technicians and customer service staff undergo extensive training and are fully certified in Accuvoice Call Center Equipment.  Your Hiscall account consultant will work with you to ensure your organization can fully leverage the dependability functionality and scalability small and medium size businesses have come to expect of an Accuvoice partner.

Accuvoice Inc. is an award winning Independent Software Vendor and Voice Processing Co-Marketer supporting Avaya Interactive Voice Response and ancillary products.

Certified by Avaya at the highest level, Accuvoice designs and develops custom applications and off-the-shelf turn-key software solutions for clients in all industries as well as local, state and federal government agencies.
 

Their services include the integration of the Avaya IVR and its enhancements with the client's unique systems environment including host system or network and telephone switching equipment. Their extensive experience with Computer Telephony Integration (CTI) allows us to provide our clients an extra dimension to their application by connecting computers and telephone systems to achieve simultaneous voice and data transfers.

 

Additional services offered include:
Project Management
Script Consultation
Documentation
Testing
Training
Telephony/Internet integration
Voice-User Interface (VUI) design
Natural Language Speech Recognition
Human Factors Consulting (similar to script consulting, only more comprehensive)
Return on Investment (ROI) analysis on solutions
Hardware installation

Accuvoice's dedication to quality, service and dependability
has resulted in contract awards from many notable businesses
and government agencies in the U.S. and Canada. 

With one call to Hiscall, your Accuvoice qualified account consultant will schedule an on-site visit to evaluate your organization's call center needs and provide you with an Accuvoicesolution that best aligns with these needs and your budget.  Also, be sure to ask about Hiscall's maintenance and support agreements, as well as a dedication to customer service unmatched by any other Call Center solutions provider in the region.