AMTELCO Call Center Solutions

 

As an AMTELCOdealer/partner Hiscall sells, services, and installs AMTELCO Call Center Products and Solutions in Tennessee/TN, northern Georgia/GA, northern Mississippi/MS, northern Alabama/AL and Kentucky/KY.  Hiscall technicians and customer service staff undergo extensive training and are fully certified in AMTELCO Call Center Equipment.  Your Hiscall account consultant will work with you to ensure your organization can fully leverage the dependability functionality and scalability small and medium size businesses have come to expect of an AMTELCO partner.

For over 30 years, AMTELCO has helped streamline communications with innovative computer-based telemessaging solutions for call centers in healthcare organizations, businesses, executive suites, and higher education facilities. Find out how with AMTELCO’s Infinity SIP or TAPI-based Soft Agent desktop with scripting, instant access to corporate Web Directories, Help Desk with dispatch capabilities, On-Call Scheduling, and speech-enabled Auto Attendant. AMTELCO’s RED ALERT system offers fast notification for emergencies, and for meeting and event reminders. AMTELCO’s modular solutions offer seamless integrations, and are designed to contain costs, while improving operator efficiency and increasing customer satisfaction.

AMTELCO's 1Call Division is dedicated to serving the unique call center and communication needs of Healthcare and Higher Education facilities. 1Call has been and will continue to be the leader in developing, implementing, and maintaining features and technology designed to streamline communications and contain costs.

1Call Call Center Technology: The ONE complete communications system designed to bring it all together.

 

Integrate your existing Intranet/Internet and existing telephony networks into one complete communications and call center system. The Infinity system makes it possible to handle calls and access information from virtually anywhere.

With one call to Hiscall, your AMTELCO qualified account consultant will schedule an on-site visit to evaluate your organization's call center and provide you with an AMTELCO solution that best aligns with these needs and your budget.  Also, be sure to ask about Hiscall's maintenance and support agreements, as well as a dedication to customer service unmatched by any other call center solution provider in the region.