Category: Podcasts

A CEO’s Vision

A CEO’s Vision

If you take care of customers, the bottom line will take care of itself. Gary Luffman, President & CEO of Hiscall, is our guest on this episode. We discuss Hiscall’s story from his vision to start a new business, its evolution, and plans for 2020. Listen to all Hiscall Technology […]

Not Just The Tech

Not Just The Tech

Jim Sevier says, “Technology does not make things better. It only amplifies what is currently happening.” Jim is coach and business consultant. His program “The Coachable” teaches navigating transitions and leveraging technology to be better. On this episode we discuss partnering for nirvana. Listen to all Hiscall Technology Podcasts Here:

Another Device, Another Call

Another Device, Another Call

When it comes to business communications devices, one size does not fit all. While the desktop phone may remain the preferred device for business communications, softphone and mobile device usage is increasing. On this episode we explore recent findings related to device usage. Chuck also provides a quick recap of […]

To BICSI or Not To BICSI

To BICSI or Not To BICSI

BICSI certifications are very important to ensure your vendor is current and installing your infrastructure to current standards and codes. On this episode, we talk with Hiscall Director of Operations Lucas Luffman and Operations Manager Joseph Hines. Hiscall’s infrastructure department has become a big part of the business. In large […]

Stop Voice SPAM & Robocalls Part 2

Stop Voice SPAM & Robocalls Part 2

After defining the Voice Spam problem in part 1 of this episode with Mutare, part 2 describes the technical details and requirements of the solution. We continue our conversation with Rich Quatrocchi on Mutare’s enterprise Spam Filter application.   Listen to all Hiscall Technology Podcasts Here:

Stop Voice SPAM & Robocalls – Part 1

Stop Voice SPAM & Robocalls – Part 1

Are robocalls robbing your company of productivity and dollars? Mutare Software joins us on this episode to discuss Mutare SPAM Filter. Part 1 of the conversation defines the problem and quantifies it in lost dollars, lost time, and lost productivity.   Listen to all Hiscall Technology Podcasts Here:

Tech Talk with Tony

Tech Talk with Tony

Chuck is joined by Hiscall Director of Sales to talk tech news. We talk state of Hiscall sales, Hiscall updates, and industry news, including Avaya and RingCentral partnership and new President & CEO at Mitel.   Listen to all Hiscall Technology Podcasts Here:

Long Live Business Phones

Long Live Business Phones

We continue to read the desk phone is on its way out for businesses. However, we continue to see the number of IP desk phones increasing. On this episode, Lenworth Gordon joins us from Mitel. We discuss the state of desk phones and exciting news for Mitel customers.   Listen […]

SpinetiX: Every Picture Tells A Story

SpinetiX: Every Picture Tells A Story

Devin Hunter, Regional Manager at SpinetiX, recently visited Hiscall. While at the office, he records this episode to discuss SpinetiX digital signage. Every business has stories to share and messages to communicate that better engage with customers, partners, and employees. Listen to all Hiscall Technology Podcasts Here:

Revolutionize Your Faxing

Revolutionize Your Faxing

XM Fax makes sending and receiving faxes easy, secure, and reliable. On this episode we are joined by Rich Bott. Rich is Solution Architect Manager at XMedius. He shares years of experience and knowledge of the Fax industry and the best electronic fax service on the market. Listen to all […]