Certifications

Hiscall's reputation as a trusted provider of communications systems is reinforced by the company's long-standing commitment to maintaining the highest levels of professional, technical and manufacturer-specific certifications.

Staying current with new products and new technologies is an ongoing challenge, one that Hiscall devotes extensive time and resources meeting. As a company, Hiscall places tremendous importance on achieving advanced level partner certifications. To Hiscall customers, these certifications demonstrate institutional expertise and deliver peace-of-mind - a knowledge that they are trusting their communications system to a dedicated, tested and reputable provider.

Likewise, individual Hiscall staff members participate in ongoing education and testing to earn and maintain a wide range of professional certifications. In fact, two Hiscall technicians have earned RCDD (Registered Communications Distribution Designer) certification, which is one of the highest professional designations for designers and installers of complex voice/data layouts.

Below is a partial list of Hiscall certifications. For more information on manufacturer-specific or individual certifications, please contact Hiscall.

AVAYA
Avaya Communications Manager Certification
Avaya Aura Certification
Avaya Contact Center Certification
Avaya Small and Medium Size Enterprise Communications Certification
NEC
NEC Aspire Certification
NEC UX 5000 Certification
NEC SV Series Certification

ShoreTel Authorized Champion Partner
BICSI (Building Industry Consulting Service International)
BICSI Authorized Training Facility (one of only three in Tennessee)
2 Registered Communications Distribution Designers (RCDD)
BICSI certified trainers