Computer Instruments
Computer Instruments is a developer of Interactive Voice Response (IVR) applications and one of the oldest Independent Software Vendors still in existence today. CI is a proud member of the Avaya Developer Connection Program, and one of the few distributor-based IVR providers. CI provides complete solution services which include discovery, turnkey designs, live demonstrations, onsite installation and training, and in-house support; all performed by CI employees from their headquarters in Kansas City.
CI's featured platform, e-IVR , is the product of over 30 years of knowledge and experience; all in a cost effective shrink-wrapped solution. e-IVR combines the power of IVR functions with Computer Telephony Integration (CTI), Web and Data integration, co
mplex rules-based decision making, Unified Messaging, as well as custom integration with other customer applications. e-IVR's integration with Avaya equipment allows CI’s software to scale very easily to meet the needs of customers and their phone system features.
mplex rules-based decision making, Unified Messaging, as well as custom integration with other customer applications. e-IVR's integration with Avaya equipment allows CI’s software to scale very easily to meet the needs of customers and their phone system features.
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