Hiscall Disaster Recovery Program

Hiscall’s Disaster Recovery program is dedicated to restoring an organization’s communications as quickly as possible minimizing the effect of the disaster to our customers and their operations.
 

Disasters and communication problems are difficult to prepare for and even harder to predict. Communication malfunctions can happen for many reasons be it from a natural disaster or human error. Some problems are not fixed as quickly and many businesses simply cannot afford for their communication systems to be down for extended periods of time. The Hiscall Disaster Recovery program is versatile and powerful enough to deliver the results your business needs.
 


Our Disaster Recovery program includes:

·         The Mobile Communications Center (MCC)-specially equipped fleet of vehicle that can be deployed to customers needing temporary increase in bandwidth or service for special events, or who may have experienced service interruptions

·         Emergency Response Operations

·         75 Emergency Response Vehicles equipped with GPS to be able to locate and then dispatch the nearest technician

·         Dispatch/Services Center manned 365/24/7 by Hiscall, Inc. staff

·         BICSI certified designers and technicians

·         Company-owned aircraft to deliver technicians and equipment within hours

·         Over $2 million of inventory located at our corporate headquarters ensuring Hiscall customers immediate and next-day access to critical equipment

·         Tier 3 technical support