Implementation: Phone System Installation, Structured Cabling, & Much More:

Value lies not in potential, but in performance. Helping each HIscall customer optimize their communications system's performance is what Hiscall's in-house staff of phone system installation/structured cabling specialists do.
A structured implementation method ensures that each Hiscall customer's timetables and functional expectations are met. Hiscall's tailors its implementation methodology to each customer, based on their level of technological sophistication, their staff-level comfort with technology, their set of budgetary and performance expectations and their timeline.

A Combination of Solution-Specific and Broad Expertise
Implementation projects are segmented by technology and application size, rather than customer size. Hiscall recognizes that a unified communications system project, encompassing cabling, phone and security, requires a high level of implementation expertise regardless of whether the customer is a small/mid-size organization or a large enterprise.
The Hiscall implementation group is a mix of highly trained professionals, some with deep subject matter expertise and solution-specific skill sets, and others with more generalized, cross-over expertise pertaining to a range of technologies and solutions.
Throughout the group are experts with advanced certifications in each technology and each brand Hiscall installs. In fact, Hiscall is BICSI certified in cabling, with two Registered Communications Distribution Designers (RCDD) on staff.

Hiscall Implementation Maximizes Value, Minimizes Disruption
Following a four-phased implementation methodology, Hiscall mobilizes resources and expertise even before an organization purchases a solution and continues dedicating resources to the project after implementation is complete.
With this proven road map, Hiscall provides customers with the assurance of knowing that they will fully exploit their investment in a communications system while minimizing operational disruption.
Discovery Period - Prior to the sale, Hiscall professionals evaluate every facet of the organization, from the design and size of the equipment room to existing communications infrastructure. Hiscall then produces a scope-of-work, identifying characteristics potentially impacting the implementation process and timetable.
Station Review - Upon the purchase of a Hiscall solution, but prior to implementation, a Hiscall consultant or technology specialist meets with new customer personnel to determine specific needs and expectations
Implementation - One of the most critical activities during the implementation planning phase is the development of an implementation schedule that minimizes disruption. Hiscall operates on a 7/24 schedule, enabling the company to schedule implementation activities and new system cut-over at a time when it's least disruptive to the customer organization - after-hours, weekends or even holidays.
Post Implementation - Hiscall places tremendous importance on post-implementation training. The Hiscall help-desk is available the day after the implementation, with Hiscall support personnel standing ready to provide necessary assistance as the Hiscall customer transitions to its new system.

Teamwork: Ensuring a Successful Implementation
A successful implementation is as much an internal management and human relations achievement as it is a technical one.

Due to the critical, large scale impact a communications system has on an organization, every potential user within that organization holds the key to making it work. And once a company has committed its financial resources to purchasing a Hiscall solution, Hiscall dedicates all planning and implementation resources to demonstrating the system’s benefits and to helping management and staff fully realize its capabilities, throughout the organization.