NetLert Communications Inc.

NetLert Communications, Inc. specializes in performance analysis and reporting solutions for Avaya-based contact centers. Today, NetLert Communications is uniquely positioned in the market place, providing products based on leading-edge technology to Avaya contact centers of all sizes.

NetLert call center analysis solutions have been implemented worldwide. NetLert is recognized globally for unparalleled support and customer service.


N-Focus Basic

• 100% web-based reporting with unlimited Supervisor views
• Real-time and unlimited histroical reporting-proactive alers identify problelms quickly

N-Focus Plus

• Upgrade to web-based reproing right now-no hardware or software upgrades required
• Distribute powerful web-based reports to call center managers, supervisors, outsourcers, plasma/LCD screens, and mobile devices

 

 

 

 

 

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