Posted: 4/14/2009

Telecom firm grows sales, staff with commitment to service

Gary Luffman stares at a flat screen TV with moving dots on a Tennessee map showing where his technicians are located.

An emergency call comes in.  A business has a problem with its phones. Luffman's team calls the closest tech, located through GPS, and re-routes them to the business.

With 75 vehicles in the field, Hiscall Inc. has grown its business based on a strategy of being able to respond immediately to telecom snafus. The company provides telephone systems, VoIP, cabling, data networking, carrier services and security solutions to its clients...Read More

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