NEC

UX5000 IP Communication Server

Ensure Your Business Success
Providing the latest Voice over Internet ProtocoI (VoIP) technology and comprehensive desktop solutions that deliver superior performance, efficiency, flexibility, and reliability when and where you need it, is key to survival and growth in today’s information-driven business environment.

NEC Unified Solutions Inc., has a long, successful history of leadership and innovation in the core high-technology sectors of communications, computers, and electronic components. As a global leader in VoIP and data communications for business, NEC offers the most complete range of communication services and solutions, advanced product platforms and applications, and an open migration path to protect investments.

A Powerful Communication Solution For Your Business

The UX5000 Communication Server is the latest solution in NEC’s extremely successful portfolio of IP systems that provides affordable next-generation features and offers a multitude of benefits for your organization. The architecture and design of the UX5000 delivers high performance, optimal voice quality, and reliability. A compact yet powerful communication server that is simple to deploy, administer and maintain.

Application Integration - Embedded applications including Voice Mail and Automated Call Distribution (ACD) are easily accessed through a browser or Windows®-based interface.
Scalability - The UX5000 can start small and can cost-effectively expand to 712 ports.
Stackable Architecture - The UX5000’s rack stackable chassis supports server functions through a single unit.

Technology for Advanced Communication
Designed to be both versatile and scalable, the UX5000 meets a growing business needs..It can function alone or in a network. All communication methods are supported - IP, TDM, video, wired and wireless. Reduce costs and improve network efficiency by transparently sharing features, resources, and voice mail between branch or remote locations.

Enhanced Centralized Management – The UX5000 offers centralized management of system data and platforms; moves, adds and changes of the UX5000 terminals are quick and easy.

Productivity Enhancement – IP provides seamless internal and external communications and access to advanced data and productivity tools. By integrating sophisticated hardware components and diverse software applications, NEC brings control of terminal features and related call information right to the user’s PC, and provides advanced Computer Telephony Integration throughout your organization.

Call History - Saves information about incoming and outgoing calls. Logged calls can be redialed or saved to memory.

Bluetooth Hub Adapter - Users can synchronize peripheral equipment such as PDAs, mobile phones, headsets, conference units, and keyboards with enhanced terminal.

XML Open Interface Support - Enables developers to create displayable and accessible applications via UX IP terminals. Applications such as calendar links, wall boards, directories, stock tickers, news reports, and more can be displayed.

Mobility Solutions
Select from a variety of mobility solutions and tools to keep your customers and team connected - while providing access to all the UX5000’s advanced telephony and voice Messaging features.

Bluetooth Cordless Handset/Cordless Phone - For mobility, efficiency and improved customer service from within the compound of your workspace.
IP DECTWireless Handset - Easily make or receive calls from anywhere in your workplace. Provides the flexibility to set your wireless handset and desk terminal to have the same extension, or operate separately.
WiFi Handset - When using NEC access points, delivers multi-line call handling capability with roaming throughout your workplace. If outside the workplace, the WiFi Handset can be used from any hot spot to access many UX5000 features.
Mobile Extension - Gives the ability to use your cell phone as an extension of the UX5000.

UX5000 Desktop Suite - Is an integral part of the overall workstation; It is the combination of three complimentary software applications designed to help users become more mobile, productive and better informed. Components of the Desktop Suite are:

PC Attendant - Significantly improves call management by enabling an attendant to easily perform call handling capabilities right from their PC.
PC Assistant - Provides management and operation of a desktop terminal from a PC - for easy speed dialing, call management, contact lookup, and seamless CRM integration.
Soft Phone - The UX Soft Phone application provides convenient, cost-effective mobility. A computer becomes a phone and all features of the office terminal are available with the click of a mouse. Add a web cam to deliver video between another camera equipped soft phone.

Messaging Options
Manage your communications more effectively by delivering your information quickly and efficiently wherever you may be. Choose from a variety of capabilities to provide unified messaging - including the ability to consolidate multiple sources such as Voice Mail, Fax Mail, and Email to your inbox and PDA.

Facilitate the Management Process
CygniLink – Reduce costs and improve network efficiency by transparently sharing communication features and resources between branch or remote locations over an IP network. The UX5000 can be distributed geographically across the network as a single image unified system with integrated applications and centralized administration. This distributed architecture provides for feature transparency as well as survivability in the event of network failures.

Multimedia Conference Server – Eliminates the ongoing cost of using outside vendors to host conference calls. The browser accessible Conference Server allows the user the ability to schedule, host or participate in a conference call with ease and efficiency. Users receive an Email with the telephone number and password to dial into the conference. Hosted Video conference is supported for web cam equipped PCs.

InRouter – The InRouter offers an intelligent, all in one networking and monitoring solution for NEC communications servers. A feature-rich blade that delivers reliability and performance by combining multiple voice and data features into a converged networking router. In addition, the InRouter includes security features, simplified troubleshooting and diagnostics for Quality of Service necessary for VoIP applications.

PoE Gigabit Switch – The UX5000 PoE Gigabit fully managed 8 port switch brings gigabit speed to your users while adding a whole new level of intelligence and security to your network.

UX5000 PCPro/WebPro – An instrumental programming and maintenance tool that empowers users to manage their own terminals and provides them with the functionality needed to simplify terminal setup and changes. Windows®-based PCPro provides centralized online HTML-based programming access. With this intuitive browser software and its easy-to-follow wizards, programming is simplified and the time needed to complete it is significantly reduced. Administrators can schedule automatic updates to the UX5000 software remotely.

Built-in Redundancy – A dual CPU option provides built-in redundancy to ensure system reliability. Automatic failover and redundancy is also provided when there are two or more UX5000s networked together.

Aspire

Aspire from NEC allows you to converge your voice and data network and enjoy the many advantages of Voice over Internet Protocol (VoIP) while enjoying the hundreds of features you’ve come to expect from traditional digital/analog switching. Aspire lets your organization benefit from the potential cost-saving advantages of IP even if you’re not ready to migrate to 100% IP Telephony immediately. That’s because Aspire gives you a choice: You can deploy traditional circuit-switched technology, VoIP or a combination, all from one system! You have the freedom to adopt VoIP when and where you need it.

What is Peer-to-Peer Switching?

“Peer-to-peer” switching means that the stations participating in a call are connected directly to each other through the IP network. The signals travel through the IP network but do not “go through” the switch as they do in traditional telephony. The fact that Aspire can function in and support a “hybrid” network with traditional digital/analog switching, IP/TDM/IP switching and pure peer-topeer IP switching means that users can continue to utilize their existing equipment while they begin to phase in IP Telephony and lay the foundation for current and future networks.

Reduced Costs of Peer-to-Peer IP Connectivity

Maintain one network rather than two
Bypass the long distance carrier by sending voice calls over the data network
Single cable termination to the desktop
Reduced brick and mortar expenses by deploying main office features to remote personnel

Aspire’s elegant sophisticated design delivers productivity and versatility to your work environment.

NEC’s Aspire Voice over IP (VoIP) solutions allow you to place voice calls over the data network. VoIP reduces long distance charges by using IP to connect multiple office locations and telecommuters. Remote workers also have access to main office features, such as voice
mail, allowing offices to operate as a single unit.

The Aspire S delivers many of the high-powered features of the Aspire but in a package tailored for companies using 24 phones or less. Networking to the Aspire using VoIP makes Aspire S a great system for the small/home/branch office.

AspireMail, an optional digitally linked in-switch voice mail, provides sophisticated features that save time and money. Return call with Caller ID saves caller ID information for inside- and outside-originated calls. Answering Machine Emulation is helpful when you are waiting for an important call. It lets you listen while a caller is leaving a message for you. Message Center Keys allow two people sharing the same phone to have their own message waiting key. Each person can see if he/she has new messages. Conversation Record saves and records your conversation into your mailbox with the touch of a button. Park and Page allows a caller to page you before leaving a message. You can pick up the call from any station.

Automatic Call Distribution (ACD) distributes calls evenly among member agents and provides initial and repetitive announcements that encourage callers to remain online. Callers can leave a message if they choose to receive a callback from an agent. Optional PC-based Supervisor with Reports can be used for agent scheduling.

Wireless/Cordless phones keep employees connected while away from their desk. Aspire provides a variety of mobility solutions to connect your whole campus or just your office.

System maintenance allows for online HTML-based programming access either onsite or over the Internet. Using browser software simplifies the process for changing names or speed dial settings. Special PC software is available for off-line programming and remote access by modem.

Call Logging saves information about incoming and outgoing calls. Logged calls can be redialed or saved to speed dial.

Aspire’s Automatic Route Selection (ARS) system decides whether to place a call with a long distance carrier, over IP or, if allowed, a local trunk. You specify how you want your calls to be routed.

E911 Compatibility identifies the origination of an E911 call so emergency services can reach the
specific extension location quickly.

Aspire is an attractive addition to any work environment. With many models to choose from, each station user can enjoy customized service and performance. From a two-button terminal to a 34-button display with 110-button DSS Console, standard intelligent features can help raise productivity throughout your enterprise or small business.