Voice Solutions & Unified Communications

As an organization grows its communications requirements evolve as do the demands it places on its phone system. Hiscall offers businesses and institutions an unmatched number of options when it comes to voice solutions, not only a choice in technology - from traditional analog and digital to VoIP/IP and Unified Communications - but a broad array of options in product lines as well from the leading names in telephony: Avaya, NEC, AudioCodes, EnGenius Wireless Phones and ShoreTel.

The widening availability of broadband network connections has made VoIP (Voice Over Internet Protocol) a popular telephone option and Unified Communications a feasible possibility for businesses, institutions and call centers of all sizes.

Simply put, VoIP/IP transmits voice conversations over a data network; in essence making telephony a software application. This technology is ideal for companies with remote and mobile workforces or for organizations hoping to realize the benefits of a unified communications system.

Hiscall teams with the leading names in VoIP/IP telephony, offering customers a range of functionality and leveraging the full promise of IP telephone technology, a highly flexible, stable and scalable communications system that can be customized to meet any organization's distinct communications needs.

Unified Communications (UC) is the integration of the full range of real-time communications products, services and features - telephony, email, voicemail, speech to text, instant messaging, faxes and much more - into a consolidated communications user interface. Unified Communications allows an individual to send a message on one medium and receive the same communication on another medium. For example, one can receive a voicemail message and choose to access it through e-mail or a mobile device.

Regardless of budget or functional requirements, Hiscall will design, install and support voice solutions from industry leaders, such as Avaya, NEC, and ShoreTel, enabling businesses and institutions of all sizes and type to benefit from a voice solution or unified communications system that aligns with their organizational objectives.

Acme Packet is a leader in session delivery network solutions. They enable the delivery of interactive communications and data service across IP network boarders.  Acme Packet’s Net-Net family supports multiple applications in enterprise networks and fixed line, mobile, over-the-top and application service provider networks.
 

Avaya provides unified communications, contact centers, and related services to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.



AudioCodes products are deployed in over 100 countries in small, medium and large Enterprises. AudioCodes designs, develops, and manufactures advanced Voice over IP and converged VoIP and Data networking products and applications.



Computer Instruments is a developer of Interactive Voice Response (IVR) applications and one of the oldest Independent Software Vendors still in existence today.



EnGenius Technologies is a global technology innovator specializing in long-range telephone and data communications. EnGenius pioneered the “Affordable Long-Range Wireless” product category. 


Interactive Northwest, Inc. (INI) was founded in 1992 to provide custom communication solutions built upon leading interactive voice response (IVR) and telephony platforms. Today, the company is recognized for its expertise in the voice response, speech recognition, and computer-telephony integration (CTI) arenas. 


Mutare Software offers software solutions that leverage an organization’s existing communications infrastructure to streamline costs, automate communications, respond to emergencies, meet regulatory requirements and make better use of staff resources.



NEC helps companies unify their business communications, IT and Networking solutions through innovative software, applications, development tools and services. NEC offers comprehensive communications solutions for organizations of all sizes.


Plantronics pioneered the lightweight headset, the mobile headset, noise-canceling technology and the personal speakerphone, always driven by a single obsession: remove the barriers to simply smarter communications. 



ShoreTel is the provider of brilliantly simple Unified Communications (UC) solutions based on its award-winning IP business phone system. With their Unified Communications solutions, enterprises trade complexity for simplicity in integrated voice, video, data, and mobile communication.