Our Customer’s Bill of Rights

At Hiscall, we believe in treating every customer with fairness, honesty, and respect. Our Customer Bill of Rights outlines the principles that guide our commitment to you, ensuring that your needs and expectations are always met.

The Principles We Stand By

Hiscall, Inc clearly states the principles and ideals which guide us at in our relationship with our customers. The following is a list of what we consider to be the rights of our customers.

  • You are entitled to be treated like a real, individual, feeling human being – with friendliness, honesty and respect.

  • You are entitled to prompt, courteous, knowledgeable answers to inquiries.

  • You are entitled to all the help we can give in finding exactly the right product, solution, or information you need.

  • You are entitled to receive the best quality product for a fair market price.

  • You have the right to know how your project is being processed, what stage it is in, and when it will be finished.

  • You are entitled to the privilege of dealing with individuals. If there is a question on your account, you are entitled to talk with or correspond with another individual so the question can be resolved immediately on the most mutually satisfactory basis possible.

  • You have the right to speak with top management if you are not completely satisfied with the service provided or the way you were treated by any Hiscall employee.

As a customer you are entitled to be treated exactly as we want to be treated as a customer.

“If your rights are violated, I want to know about it!”
Gary Luffman, President & CEO

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