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Products & services
Conference rooms, training spaces and facility-wide audio that work the first time, every time
Hiscall designs, installs and supports audio visual systems in the same buildings where we run phones, cameras, cabling and IT, so your AV is scoped alongside the network it depends on instead of bolted on after the fact.
What's included
- Conference & training rooms
- Video & presentation
- Digital signage
- Lobby & facility-wide
- Sound masking
- Privacy-focused acoustics
- Design
- Scoped to the room
- Support
- 24/7 on contract
1995Year founded
2service centers
18Industries served
25+Technology partners
24/7Certified staff on call
Experience30 years, since 1995
Certification25+ AV manufacturer partners
SystemsSingle room to campus-wide
Support24/7/365, Midsouth based
AV only earns its keep when it disappears, when a presenter walks into a conference room and the display, the audio and the video call just work. Getting there means designing the room around how people actually use it, running the cabling and network capacity to support it, and having a technician who can walk in and fix it the same day if something goes wrong. Hiscall handles all three, because AV, cabling and IT come from the same team here rather than three separate vendors.
Why one team
What actually changes when the same team designs your AV and your network
A conference room system is only as reliable as the network and cabling behind the wall. Here's what that looks like split across vendors versus handled by one.
| Where it counts | Hiscall | Separate AV integrator |
|---|---|---|
| Installation | One team, one schedule | Coordinated by you, against your IT vendor's timeline |
| Network capacity | Planned in from day one | Discovered as a problem after install |
| Support calls | A Hiscall employee who knows your building | Whichever vendor you guess is responsible |
| Cabling changes | Same crew that pulled the original runs | A new truck roll, a new invoice |
| Everything else | Phones, cameras, IT, all included | Another vendor, another contract |
What we install
Four categories that cover most of what a business or campus actually needs from AV.
- Conference and training rooms. Video conferencing and presentation systems sized to the room, with controls simple enough that staff don't need a manual to start a meeting on time.
- Digital signage. Lobby directories, wayfinding and facility-wide displays, managed centrally so content updates don't require a technician on site.
- Sound masking. For open offices, waiting rooms and any space where conversations need to stay private without adding walls.
- Video conferencing. Camera, microphone and display systems that work with the platforms your team already uses, not a proprietary system that locks you in.
What else we install
The other systems in your building, from the same team
Most of our AV projects sit alongside a phone system, a camera system, or cabling we've already installed. Here's the rest of what we cover.
Telecommunications
Cloud and premise-based VoIP, SIP trunking and dial tone, with unlimited moves, adds and changes on contract.
Telecommunications →Security Solutions
Video surveillance, access control and ID badge printing under Tennessee CCTV License #1405.
Security Solutions →Network Cabling
Copper and fiber infrastructure, paging, intercom, nurse call and clock systems, installed by BICSI-certified technicians.
Network Cabling →IT Services & Data Networking
Network infrastructure, wireless and ongoing IT support from the same team that wired the building.
IT & Data Networking →How we work
Five steps, and you know who to call at each one
Step 01
Survey
We come to you at no charge, look at the room and how it's used, and tell you honestly what should be replaced and what has life left in it.
Step 02
Design
You get a documented scope and clear pricing, with network capacity planned in rather than discovered as a problem later.
Step 03
Install
Installation is coordinated around your schedule rather than around us.
Step 04
Train
On-site sessions so staff can start a meeting or update signage without calling us first.
Step 05
Support
You call us directly, not a queue, with 24/7/365 emergency response and unlimited moves, adds and changes.
A conference room system that works the first time is a network problem before it's an AV problem. We design both together, so it stays that way.Hiscall, Inc.
Local technicians, coverage across the Midsouth and beyond
Two Tennessee offices put a certified Hiscall employee close by.
- Dickson. Corporate headquarters and 25,000 square foot distribution facility, serving Middle Tennessee and the Nashville region. Reach the Dickson office directly at (615) 740-7771.
- Knoxville. Branch office serving East Tennessee since 2001, with the same certified technicians and the same emergency response. Reach the Knoxville office directly at (865) 862-4650.
- You reach a person. You work directly with a trained, certified, Hiscall-badged employee, not a call center.
- Beyond our two offices. We also have employees based in West Tennessee and Kentucky, and we support customers throughout the Midsouth region and several nationwide.
Products & services
Explore the rest of what we install
Audio Visual You are here
Telecommunications
Security Solutions
Network Cabling
IT & Data Networking
All products & services →
Questions we hear
Frequently asked questions
Can you upgrade one conference room, or does it have to be the whole building?
Either. Plenty of our AV projects start with a single room and grow from there once the team sees how it works. There's no minimum scope for a site survey or an install.
Do you work with the video platforms we already use?
Yes. We design around the conferencing platform your team already runs rather than pushing a proprietary system, so staff don't have to relearn how to start a meeting.
Will our existing network handle new AV equipment?
That's exactly what the site survey is for. We look at your current network and cabling capacity before recommending anything, so you're not surprised by an infrastructure upgrade after the AV is already installed.
Is the site survey really free?
Yes. We walk the space, document what's in place, and give you a scope and a price. There is no charge and no obligation to proceed.
Who answers when something goes wrong before a big meeting?
A Hiscall employee. We're staffed 24 hours a day, seven days a week, 365 days a year for emergency response, and the technicians who answer are the ones who know your installation.
Tell us what your space needs.
We'll walk the room, look at what's already there, and give you a straight answer about what to replace and what to keep. No charge for the survey.