Industries

A shift change, a safety alert and a production update all have to reach the same floor at once, over the noise of the equipment running on it.

Hiscall designs, installs and supports phone systems, IP overhead paging, synchronized clocks, data networking, CCTV and access control for manufacturing facilities nationwide. One certified team installs it, and the same team answers when you call.

Request a free site survey Call (866) 740-7771

What "local support" actually means

Who answers the phone: A Hiscall employee
Where they sit: Dickson or Knoxville
On-site install: Hiscall-managed
Moves, adds & changes: Unlimited
After-hours coverage: 24/7 on contract

1995Year founded

2service centers

18Industries served

25+Technology partners

24/7Certified staff on call

Experience30 years, since 1995

CertificationBICSI, CCTV Lic. #1405

SystemsShop floor to front office

Support24/7/365, Midsouth based

A manufacturing facility runs on real-time data exchange and operational coordination across a floor that's loud, spread out, and running equipment that doesn't pause for a phone call. Advanced technology supporting email, messaging and collaborative platforms only works if the hardware underneath it, wireless communication, paging, networking, is built for the same environment. Hiscall designs the whole path, from the shop floor to the front office, and supports all of it with the same certified technicians who installed it.

How it fits together

From the shop floor to the front office

A facility this size runs on coordination that has to survive noise, distance and shift changes. Built as one system, it does. Built from four separate vendors, coordination is the first thing to break down.

The floor

IP overhead paging and synchronized clocks keep shift changes, safety alerts and daily operations running on the same schedule across a large, loud facility.

The line

Data networking and point-to-point wireless connect equipment and teams across buildings, keeping production data moving in real time.

The meeting

Video conferencing, interactive displays/whiteboards and digital signage keep management, engineering and the floor working from the same information.

The perimeter

CCTV and access control secure the facility, all riding on the low voltage cabling underneath.

Why one team

What actually changes when one team owns the whole system

A facility that buys phones, cameras and networking from three vendors owns the gaps between them too, usually discovered mid-shift. Here is what that costs in practice.

Where it counts	Hiscall	Separate vendors per system
Installation	One team, one schedule	Coordinated by you, across contractors
Support calls	A Hiscall employee who knows your facility	Whichever vendor you guess is responsible
System integration	Designed together from the start	Bolted together after the fact, if at all
Safety & shift coordination	One point of accountability	Finger-pointing between vendors
Everything else	Cabling, cameras, AV, IT, all included	Another vendor, another contract

Built for the noise and scale of a facility, not adapted to it

Four capabilities that general low voltage contractors typically do not carry.

IP overhead paging. Reaches a large, loud floor for shift changes and safety alerts, over the noise of running equipment.
Synchronized clocks. Keeps every department, shift and building running on the exact same schedule.
Point-to-point wireless. Connects equipment and teams across buildings without trenching new cable between them.
Video conferencing & interactive displays. Keeps management, engineering and the floor working from the same information in real time.

What we install

Every system across the facility, from one team

Most facilities buy each system from a different vendor, then spend years getting them to talk to each other. We put them on one design and one support relationship.

Phone systems

VoIP and cloud-based phone systems with unified communications, sized to a single facility or a multi-site operation.

Telecommunications

Cabling and infrastructure

Copper and fiber optic low voltage infrastructure installed by BICSI-certified technicians, sized to a single building or a full campus.

Network Cabling

Cameras & access control

CCTV security cameras and access control systems protecting the perimeter and entry points, under Tennessee CCTV license #1405.

Security Solutions

Data networking & wireless

Data networking and point-to-point wireless connecting equipment and teams across buildings without new trenched cable.

IT Services & Data Networking

Video conferencing & digital signage

Video conferencing, interactive displays/whiteboards and digital signage/video walls keeping every team aligned.

Audio Visual

Overhead paging & synchronized clocks

IP overhead paging and synchronized clocks keeping shift changes, safety alerts and daily operations on schedule.

Audio Visual

Facilities we work with every week

From a single production line to a multi-building campus, with the same certified technicians on every job.

Single-facility manufacturers. Phones, paging and CCTV scoped to a single floor, not sold as an enterprise package.
Multi-site operations. Consistent systems and support across every facility, with one point of contact instead of a different vendor per site.
Facilities with multiple buildings. Point-to-point wireless connecting production, warehousing and offices without new trenched cable.
Facilities adding real-time coordination for the first time. Data networking and video conferencing built to bring management and the floor onto the same information.

How we work

Five steps, and you know who to call at each one

Step 01

Survey

We come to you at no charge, look at what is already in place, and tell you honestly what should be replaced and what has life left in it.

Step 02

Design

You get a documented scope and clear pricing. For a multi-site operation, we design one standard that repeats cleanly across every facility.

Step 03

Install

Installation is scheduled around production, not around us.

Step 04

Train

On-site sessions for management, IT and floor staff, repeated as often as your team needs it.

Step 05

Support

You call us directly, not a queue, with 24/7/365 emergency response and unlimited moves, adds and changes.

Local technicians, coverage across the Midsouth and beyond

Two Tennessee offices put a certified Hiscall employee close by. Cloud-managed systems let us monitor, configure and resolve a great deal remotely, so a multi-site operation costs you far less time than it used to.

Dickson. Corporate headquarters and 25,000 square foot distribution facility, serving Middle Tennessee and the Nashville region. Reach the Dickson office directly at (615) 740-7771.
Knoxville. Branch office at 4620 Old Broadway, serving East Tennessee since 2001, with the same certified technicians and the same emergency response. Reach the Knoxville office directly at (865) 862-4650.
You reach a person. You work directly with a trained, certified, Hiscall-badged employee. Your needs are not outsourced to a call center overseas.
Beyond our two offices. We also have employees based in West Tennessee and Kentucky, and we support customers throughout the Midsouth region and several nationwide.

From the shop floor to the front office, designed as one system and installed by the same certified technicians who support it.

Hiscall, Inc.

Other industries

The same team, built for eighteen industries

Keeping a large, loud facility coordinated in real time is not the only reason a system has to work as one path. Every industry below gets the same design and support approach.

Manufacturing You are here Healthcare Banking Government Law Enforcement Utilities Insurance Veterinary & Pet Care Automotive Dealerships Education Food Service Funeral Homes Hospitality Houses of Worship Multi-Family Housing Retail Assisted Living Ambulatory Surgery Centers All 18 Industries →

Questions we hear

Frequently asked questions

Can overhead paging actually reach a large, loud floor?

Yes. IP overhead paging is designed to carry clearly across a large facility for shift changes and safety alerts, over the noise of running equipment.

Can you connect multiple buildings without new trenched cable?

Yes. Point-to-point wireless connects production, warehousing and office buildings without the cost and disruption of trenching new cable between them.

Do you keep shifts and clocks synchronized facility-wide?

Yes. Synchronized clocks keep every department, shift and building running on the exact same schedule, alongside overhead paging carrying announcements the same way.

Do you work with multi-site manufacturing operations?

Regularly. We design one standard system that repeats cleanly across every facility, so a new site gets the same phones, cameras and networking as the rest of your operation, installed and supported by the same team.

Is the site survey really free?

Yes. We walk the facility, document what is in place, and give you a scope and a price. There is no charge and no obligation to proceed.

Who answers if something goes down after hours?

A Hiscall employee. We are staffed 24 hours a day, seven days a week, 365 days a year for emergency response. Support is not outsourced, and the technicians who answer are the ones who know your installation.

Tell us what your facility needs.

We will walk the facility, look at what is already there, and give you a straight answer about what to replace and what to keep. No charge for the survey.