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Cameras, access control and monitoring under one Tennessee CCTV license
Hiscall designs, installs and supports CCTV and video surveillance, access control and door entry intercom at every controlled entrance, and staff ID badge printing, all under Tennessee CCTV License #1405.
What's included
- Video surveillance
- Scoped to risk areas
- Access control
- Every controlled door
- Door entry
- Video & audio intercom
- ID badge printing
- Issued on site
- License
- TN CCTV #1405
- Support
- 24/7 on contract
1995Year founded
2service centers
18Industries served
23+Technology partners
24/7Certified staff on call
Experience30 years, since 1995
LicenseTN CCTV #1405
SystemsCameras, access, door entry, badging
Support24/7/365, Midsouth based
Security systems only work if they're scoped to how a building is actually used, not sold as a generic camera-and-badge-reader package. Hiscall walks the property first, licensed under Tennessee CCTV License #1405, and designs surveillance and access control around your real risk areas, then supports it with the same technicians who installed it.
Why one team
What actually changes when your security vendor is also your infrastructure vendor
Cameras and access control run on the same network and cabling as everything else in your building. Here's what that looks like split across vendors versus handled by one.
| Where it counts | Hiscall | Separate security vendor |
|---|---|---|
| Installation | One team, one schedule | Coordinated by you, against your IT vendor's timeline |
| Licensing | TN CCTV License #1405, on file | Confirm before you sign |
| Support calls | A Hiscall employee who knows your building | Whichever vendor you guess is responsible |
| Cabling changes | Same crew that pulled the original runs | A new truck roll, a new invoice |
| Everything else | Phones, cabling, AV, IT, all included | Another vendor, another contract |
What we install
Four categories, scoped to your building's actual risk areas rather than sold as a generic package.
- Video surveillance. Camera systems scoped to the actual risk areas in your building, not a generic package that covers what's easy instead of what matters.
- Access control. Badge and credential-based entry at every controlled door, with permissions managed centrally as staff and contractors change.
- Door entry and intercom. Video and audio door entry integrated with the same access control system, through certified partners like Aiphone, so unlocking a door and screening who's asking to come in run on one system instead of two. This is a separate system from the overhead paging intercom covered under Network Cabling.
- ID badge printing. Staff credentials issued and managed on site, so a new hire or a lost badge doesn't mean waiting on a mail-order print job.
What else we install
The other systems in your building, from the same team
Most of our security projects sit alongside a phone system, cabling or a network refresh we're already handling.
Telecommunications
Cloud and premise-based VoIP, SIP trunking and dial tone, with unlimited moves, adds and changes on contract.
Telecommunications →Network Cabling
Copper and fiber infrastructure, paging, intercom, nurse call and clock systems, installed by BICSI-certified technicians.
Network Cabling →IT Services & Data Networking
Network infrastructure, wireless and ongoing IT support from the same team that wired the building.
IT & Data Networking →Audio Visual
Conference and training room AV, video conferencing, digital signage and sound masking.
Audio Visual →How we work
Five steps, and you know who to call at each one
Step 01
Survey
We walk your property at no charge and identify the actual risk areas before recommending a single camera.
Step 02
Design
You get a documented scope and clear pricing, sized to your building rather than an off-the-shelf package.
Step 03
Install
Installation is performed under Tennessee CCTV License #1405.
Step 04
Train
On-site sessions for staff who manage badge access, so permissions changes don't require calling us for every hire.
Step 05
Support
You call us directly, not a queue, with 24/7/365 emergency response and unlimited moves, adds and changes.
Security equipment that's licensed, installed and supported by the same team is easier to trust than a system with three different vendors to call when something's wrong.Hiscall, Inc.
Local technicians, coverage across the Midsouth and beyond
Two Tennessee offices put a certified Hiscall employee close by.
- Dickson. Corporate headquarters and 25,000 square foot distribution facility, serving Middle Tennessee and the Nashville region. Reach the Dickson office directly at (615) 740-7771.
- Knoxville. Branch office serving East Tennessee since 2001, with the same certified technicians and the same emergency response. Reach the Knoxville office directly at (865) 862-4650.
- You reach a person. You work directly with a trained, certified, Hiscall-badged employee, not a call center.
- Beyond our two offices. We also have employees based in West Tennessee and Kentucky, and we support customers throughout the Midsouth region and several nationwide.
Products & services
Explore the rest of what we install
Security Solutions You are here
Telecommunications
Network Cabling
IT & Data Networking
Audio Visual
All products & services →
Questions we hear
Frequently asked questions
Are you actually licensed to install security systems in Tennessee?
Yes, Hiscall holds Tennessee CCTV License number 1405 directly. Every camera, access control and intercom installation we perform is done under that license, not a subcontractor's. You can verify it independently with the state before you sign anything, and we're glad to provide the number for your own records or your insurer's.
Can you integrate access control with our existing camera system?
In most cases, yes, your existing cameras can stay. During the free site survey we look at what you already have, check it against your current access control, and tell you honestly whether integrating it is worth doing or whether replacement makes more sense long term. Either way, you get a straight recommendation, not an upsell.
Do you install door intercom systems?
Yes, we install video and audio door entry intercoms. We install them through certified partners like Aiphone and integrate the hardware with your access control, rather than selling it as a standalone system you have to manage separately. Overhead paging intercom is a different system entirely, covered on our Network Cabling page.
How quickly can a lost or stolen badge be deactivated?
As soon as your team reports it, no vendor wait. Access permissions are managed centrally, so deactivating a lost or stolen badge is a same-day change your own staff can make, not a ticket that sits in a vendor's queue. That immediacy matters most right when a badge actually goes missing.
Is the site survey really free?
Yes, there's no charge and no obligation at all. We walk the building, document what's already in place, and give you a written scope and a price based on what we actually see, not a generic estimate. You're free to take that proposal anywhere, or nowhere, with nothing owed.
Who answers when something goes wrong at 2 a.m.?
A real Hiscall employee, not an answering service, picks up. We're staffed 24 hours a day, seven days a week, 365 days a year for emergency response, and the technician on the line is one of the people who actually knows your installation, not a dispatcher reading from a script.
Tell us what your building needs.
We'll walk the property, look at what's already there, and give you a straight answer about what to replace and what to keep. No charge for the survey.