Contact Center Solutions

With customers expecting an immediate, responsive, and consistent customer experience...

…voice communications alone are no longer enough to meet customer demands. But patching together siloed channels and integrations is costly to maintain.

That is why companies are looking for accessible, powerful omnichannel technology that makes it simple for customers to engage with them – where and when it is right for them.

Contact Hiscall to learn more about package add-on modules, such as third-party integrations, workforce management integrations, quality management, speech analytics, mood sentiment, screen recording, post-call survey, preview dialer, etc.

Contact us to learn how Contact Center Solutions can help your business! (866) 740-7771

Audio & Web Conferencing

Call & Screen Recording

Call Reporting & Analytics

Contact Center Solutions

Fax
Server

Headsets / Accessories

Hiscall Cloud Services

Hiscall Voice Connect

Hiscall Voice Standby

Interactive Voice Response

Message-
On-Hold

Premise-Based Phone Systems

Session Border Controllers

Unified Communications

VM → Email
Speech → Txt