With customers expecting an immediate, responsive, and consistent customer experience...
…voice communications alone are no longer enough to meet customer demands. But patching together siloed channels and integrations is costly to maintain.
That is why companies are looking for accessible, powerful omnichannel technology that makes it simple for customers to engage with them – where and when it is right for them.
Contact Hiscall to learn more about package add-on modules, such as third-party integrations, workforce management integrations, quality management, speech analytics, mood sentiment, screen recording, post-call survey, preview dialer, etc.
Give us a call at (866) 740-7771.