24/7/365 Service & Dispatch
Hiscall strives to provide the highest level of service and support for our customers. We have priority dispatch services available 24/7/365 with US-based customer support.
Our Dispatchers use the latest technology and GPS tracking of all company vehicles to dispatch technicians for all service calls, including emergencies. When appropriate, they direct customer calls to technicians and engineers to resolve items such as trouble-shooting or minor programming changes.
On-site / Remote Tech Support
Did you know that 80-90% of service issues can be resolved remotely?
This allows for quicker response time from our technicians and engineers. If service issues require an on-site technician, you can rest assured that the Hiscall technician will arrive prepared and knowledgeable of the product(s) in question.
Hiscall technicians and engineers are certified with a variety of our manufacturer’s certifications that are kept current and independently verified.