Hiscall is dedicated to helping companies in all aspects of business not only those limited to products and solutions but also training and Professional Services.
Hiscall offers a wide variety of professional services ranging from security audits to 3rd party consulting and training on topics such as cabling and Telephone Etiquette Training.
The first impression a customer or potential customer forms of your organization is largely influenced by the quality of their interaction with your phone system. Answering a customer’s call quickly and managing that call in a professional manner is critical to their satisfaction.
Hiscall recommends that a live person answer the call whenever possible. For many companies this impression will be one of the most important interactions. If the customer does not call back this will be the only impression they have of your organization.
Hiscall can train your first contact employees in telephone etiquette as well as principles such as placing callers on hold and transferring calls efficiently. Each training is personalized to your organization, employees, situation, and difficulties.
Hiscall, Inc. can help with all your business communication needs. For more information about Professional Services, please call your Hiscall, Inc. Account Consultant directly, visit https://hiscall.com/ or call 866-740-7771.
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