Your business communication system demands a host of tools: such as desk and mobile phones, email, instant messaging, voicemail, presence information and audio, video and web conferencing. Once the equipment is purchased, you quickly discover that the unexpected cost of ownership, service, maintenance, programming, software license renewal, backups, updates can be expensive! Yet, no business needs to go without these critical communication tools.
Hiscall Managed Services offers service agreements to take care of day-in and day-out support and functions of your communications system. Hiscall will keep your system running smoothly, as well as adjust to the day-to-day challenges and changes your company faces. Hiscall owns and maintains the equipment at the customer site with no surprise costs or upfront installation. HMS is our no-hassle solution for businesses looking to simplify their communication investment.
For a fixed, affordable monthly payment, Hiscall Managed Services include:
- Dispatch services at the highest priority
- Onsite & remote troubleshooting
- Move, add & change work (programming changes)
- Carrier services support
- No surprise charges or upfront costs*
- No need to make a large capital expenditure for new equipment
- *Additional expenses can occur if equipment and cabling is added after implementation.
Let the Hiscall team ensure your communications system will fit your current and future needs by creating a custom Hiscall Managed Services plan for your business. As providers of advanced, mission-critical communications systems, Hiscall structures its comprehensive agreements to optimize system performance, ensure stability and minimize the duration and impact of any disruption to customer operations, should an issue occur. Service is more than a piece of paper; it is a commitment.