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ShoreTel’s unique purpose-built distributed voice architecture forms the heart of ShoreTel’s unified communications platform, allowing for its rich feature set and highly reliable distributed voice services. Along with IP telephony, contact center, and unified communications services, it scales with plug-and play ease across as many sites as needed.

The distributed single-image architecture at the heart of ShoreTel’s unified communications platform software delivers voice calling, features, and applications, and makes your ShoreTel system easy to deploy, manage, and scale.

ShoreTel Core Software delivers the tools that form your business communication system, including voice routing, automated attendant, advanced telephony features, unified messaging, call accounting and reporting, and powerful workgroup routing capabilities.

Standard with every installation, these essential communication capabilities are fully integrated and ready to use from a variety of intuitive interfaces—from the IP phone to ShoreTel Communicator (formerly ShoreTel Call Manager).

Intelligence is distributed over a unique and scalable architecture so IT staff can manage the system from anywhere on the network. ShoreTel Director offers complete visibility into the system, which looks and behaves like a single, unified platform, and scales and grows with plug-and-play simplicity across as many sites, or countries, as needed.

ShoreTel Core Software comprises a comprehensive range of powerful features that come standard and fully integrated:

  • Workgroups
  • Voice routing
  • UM services
  • Call accounting
  • Communicator services
  • Auto-attendant

Hiscall, Inc. can help with all your business communication needs.  For more information about ShoreTel, please call your Hiscall, Inc. Account Consultant directly, visit or call 866-740-7771.

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