TriVium Call Analyst Enterprise Server is a Business Productivity Dashboard that provides comprehensive and consolidated call reporting to help businesses cut cost and increase productivity.
CallAnalystSonic solution enhances TriVium’s award winning CallAnalyst Enterprise Software with calls recorded on the T1/PRI. This helps customers not only to pull extensive call reports, but also to see the recorded calls in these reports.
Product Features
- Easy click-to-play from reports
- Selective Recording
- Campaign Manager to track effectiveness of marketing campaigns
- Time Billing & Client Matters for bill back applications
- Automated report delivery
CallAnalystSonic combines Call Accounting and Call Recording to create an application that allows businesses to free themselves managing multiple applications.
Applications include compliance, quality assurance, verification, security, proof of call, and training
Benefits
- Unified access to Call Reporting & Recording
- Business Productivity Dashboard
- Quick ROI Tool
- Scalable & Robust
- Works with Analog, Digital and IP Phones
- No overhead of maintaining two different applications
Hiscall, Inc. can help with all your business communication needs. For more information about TriVium, please call your Hiscall, Inc. Account Consultant directly, visit https://hiscall.com/ or call 866-740-7771.
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