Home / Industries / Ambulatory Surgery Centers

Industries

A recovery-room call needs to reach the nurses' station in seconds, a code blue needs every system responding together, and none of it works unless it was designed into the building from day one.

Hiscall designs, installs and supports nurse call code blue systems, phone systems, synchronized clocks, conference and operating room audio/visual, CCTV and access control for Tennessee ambulatory surgery centers. One certified team installs it, and the same team answers when you call.

Request a free site survey Call (866) 740-7771

What "local support" actually means

Who answers the phone: A Hiscall employee
Where they sit: Dickson or Knoxville
On-site install: Our own crew
Moves, adds & changes: Unlimited
After-hours coverage: 24/7 on contract

Every technician who enters your facility is a badged Hiscall employee. We do not subcontract installation or support.

1995Year founded

2Tennessee service centers

18Industries served

25+Technology partners

24/7Certified staff on call

Experience30 years, since 1995

CertificationBICSI, CCTV Lic. #1405

SystemsNurse call to code blue

Support24/7/365, Tennessee based

An ambulatory surgery center runs on communication that state and local regulations don't treat as optional: a patient has to be able to request aid, staff have to be able to respond to an emergency, and that response has to work every single time. Cost-effective, reliable technology is what makes that possible without slowing a busy case schedule down. None of it works, though, unless it was planned into the facility itself from the start. Hiscall designs the whole system, from the architectural drawings through the day a patient's call reaches the nurses' station, and supports all of it with the same certified technicians who installed it.

How it fits together

From a patient's call to the blueprint it's built on

A surgery center depends on a routine call and a full code blue both reaching the right people instantly, every case running on the same clock, and the systems behind all of it being engineered into the building rather than added afterward. Built as one system, all four hold up together. Built from four separate vendors, all four are the first things a regulator or a surveyor asks about.

The call

Nurse call code blue systems let a patient or a care team escalate instantly from a routine request to a full emergency response, reaching the right staff the moment it matters most.

The room

Synchronized clock systems keep every case on the same clock, while conference and operating room audio/visual bring the right specialist or image into the room, whether they're down the hall or off site.

The record

Cloud and premise-based phone systems, SIP trunks and data networking keep documentation and communication moving the way state and local regulations expect.

The build

Detailed architectural design service plans every low-voltage system into the facility itself, so life-safety systems are engineered in from the start, not bolted on after the walls go up.

Why one team

What actually changes when one team owns the whole system

A facility that buys nurse call, phones and cameras from three vendors owns the gaps between them too, usually the ones a surveyor or an inspector finds first. Here is what that costs in practice.

Where it counts	Hiscall	Separate vendors per system
Installation	One team, one schedule	Coordinated by you, across contractors
Support calls	A Hiscall employee who knows your facility	Whichever vendor you guess is responsible
System integration	Designed together from the start	Bolted together after the fact, if at all
Life-safety readiness	Designed into the building from day one	Retrofitted after construction, if at all
Everything else	Cabling, cameras, AV, IT, all included	Another vendor, another contract

Built for the OR, not adapted to it

Four capabilities that general low voltage contractors typically do not carry.

Nurse call code blue systems. Escalates instantly from a routine patient request to a full emergency response, reaching every staff member who needs to know.
Detailed architectural design service. Plans every low-voltage system into the building's actual construction or renovation drawings, not as an afterthought once walls are already up.
Synchronized clock systems. Keeps every case, every room and every record on the same verified time.
Cloud monitoring for temperature, humidity & water. Alerts staff to an environmental problem before it threatens a sterile environment or a case.

What we install

Every system in the facility, from one team

Most facilities buy each system from a different vendor, then spend years getting them to talk to each other. We put them on one design and one support relationship.

Phone systems

Cloud and premise-based phone systems with SIP trunks through Hiscall Voice Connect, keeping every line reliable.

Telecommunications

Cabling and infrastructure

Copper and fiber optic low voltage infrastructure installed by BICSI-certified technicians, designed into the facility from the architectural drawings forward.

Network cabling

Nurse call, access control & ID badges

Nurse call code blue systems, access control, staff ID badges and CCTV security cameras, under Tennessee CCTV license #1405.

Security solutions

Data networking

Data networking equipment that keeps phones, nurse call and monitoring running reliably across the facility.

IT services & data networking

Conference & operating room AV

Audio/visual systems for the operating room and conference spaces, bringing a specialist or an image into the room when it matters.

Audio visual

Synchronized clocks & environmental monitoring

Synchronized clock systems and cloud monitoring/alerting for temperature, humidity and water across the facility.

Audio visual

Facilities we work with every week

From a single-specialty surgery center to a multi-site group, with the same certified technicians on every job.

Ambulatory surgery centers. Nurse call code blue, OR audio/visual and access control scoped to a single facility, not sold as an enterprise package.
Physician offices & specialty clinics. The same reliable phone and communication systems, sized to a smaller footprint.
New construction & renovation projects. Detailed architectural design service plans every low-voltage system in before the walls go up.
Multi-specialty & multi-site surgery groups. One standard system that repeats cleanly across every location, with one point of contact instead of a different vendor per site.

How we work

Five steps, and you know who to call at each one

Step 01

Survey

We come to you at no charge, look at what is already in place, and tell you honestly what should be replaced and what has life left in it.

Step 02

Design

You get a documented scope and clear pricing. For new construction or a renovation, our architectural design service plans every system into the drawings from the start.

Step 03

Install

Our own badged technicians do the work, on time and on budget, scheduled around your case load, not around us.

Step 04

Train

On-site sessions for clinical, front desk and administrative staff, repeated as often as your team needs it.

Step 05

Support

You call us directly, not a queue, with 24/7/365 emergency response and unlimited moves, adds and changes.

Local technicians, statewide coverage

Two Tennessee offices mean a certified Hiscall employee on site rather than a subcontractor you have never met. Cloud-managed systems let us monitor, configure and resolve a great deal remotely, so a multi-site surgery group costs you far less time than it used to.

Dickson. Corporate headquarters and 25,000 square foot distribution facility, serving Middle Tennessee and the Nashville region. Reach the Dickson office directly at (615) 740-7771.
Knoxville. Branch office at 4620 Old Broadway, serving East Tennessee since 2001, with the same certified technicians and the same emergency response. Reach the Knoxville office directly at (865) 862-4650.
You reach a person. You work directly with a trained, certified, Hiscall-badged employee. Your needs are not outsourced to a call center overseas.

From a patient's call to the blueprint it's built on, designed as one system and installed by the same certified technicians who support it.

Hiscall, Inc.

Other industries

The same team, built for eighteen industries

Getting a routine call and a full emergency both to the right people is not the only reason a system has to be designed as one path instead of four. Every industry below gets the same design and support approach.

Ambulatory surgery centers You are here Healthcare Banking Government Law enforcement Utilities Insurance Veterinary & pet care Automotive dealerships Education Food service Funeral homes Hospitality Houses of worship Manufacturing Multi-family housing Retail Assisted living

Questions we hear

Frequently asked questions

Can a code blue reach every staff member instantly?

Yes. Nurse call code blue systems are designed to escalate instantly from a routine request to a full emergency response, reaching the staff who need to respond the moment it matters.

Can you design the low-voltage systems into new construction or a renovation?

Yes. Our detailed architectural design service plans every low-voltage system into the building's actual construction or renovation drawings, so nothing is added as an afterthought once the walls are up.

Can you keep every case, room and record on the same clock?

Yes. Synchronized clock systems keep every room and every record aligned to the same verified time.

Can you monitor environmental conditions like temperature and humidity?

Yes. Cloud monitoring and alerting for temperature, humidity and water flags a developing problem before it threatens a sterile environment or a scheduled case.

Do you work with physician offices and nursing homes too?

Regularly. The same nurse call, phone and communication systems scale down cleanly to a physician office or a nursing home, sized to the footprint rather than sold as one enterprise package.

Is the site survey really free?

Yes. We walk the facility, document what is in place, and give you a scope and a price. There is no charge and no obligation to proceed.

Tell us what your facility needs.

We will walk the facility, look at what is already there, and give you a straight answer about what to replace and what to keep. No charge for the survey.